Trades • Boiler Repair & Heating

Boiler Repair WhatsApp Alerts

When heating or hot water goes down, customers don’t wait around for email replies. They contact multiple engineers and book whoever gets back quickly. Web2Phone delivers your website enquiries to WhatsApp + email so you can respond faster — even when you’re on a job.

Customers use your normal form. WhatsApp is for you (and your on-call team) to receive alerts.

Free plan: 25 emails + 3 WhatsApp • No credit card required

What you receive

When someone submits your boiler repair form, you get an alert you can act on immediately — then you can call back, ask the right questions, and secure the booking.

Example WhatsApp alert

🚨 New Heating Enquiry
Name: Sarah T.
Phone: 07xxx xxxxxx
Email: [email protected]
Message: “No heating and no hot water. Boiler isn’t firing. Can you help today?”

Call back quickly → confirm symptoms → quote/ETA → booking secured.

Why inbox-only delivery loses jobs

If you only find out about enquiries when you check your inbox, you’re reacting late. WhatsApp is where most tradespeople notice messages instantly — on-site, in a van, or between jobs.

Urgent by nature

No heat / no hot water feels urgent (especially in winter). Fast replies build trust and win bookings.

You’re not at a desk

Most engineers aren’t monitoring email all day. WhatsApp pings get seen quickly without changing how you work.

Response time wins

The faster you reply, the more likely you are to book the callout — especially for same-day requests.

💡

The fix

Deliver submissions to WhatsApp for speed, with email as an automatic safety net.

Web2Phone for boiler repair enquiries

Keep your existing website contact form. Web2Phone connects it to WhatsApp so new enquiries arrive on your phone quickly — with built-in fallbacks if delivery fails.

  • Instant WhatsApp alerts — see enquiries quickly and respond faster
  • Email fallback — if WhatsApp fails, you still receive the enquiry
  • Works with any website — WordPress, Wix, Webflow, static HTML
  • Spam controls — allowed domains + rate limiting (optional reCAPTCHA)
  • Set up in minutes — copy/paste the embed snippet

Delivery safety net

1) WhatsApp
Fast alerts to your phone when delivery succeeds.
2) Email fallback
If WhatsApp fails, Web2Phone sends email automatically.
3) Dashboard backup
If WhatsApp and email fail, the submission is stored in your dashboard for review (queued/failed only).

You get speed when everything works — and a backup plan when it doesn’t.

Setup

Set up WhatsApp alerts in 3 steps

  1. Create your form in the Web2Phone dashboard and enable WhatsApp delivery.
  2. Add your hostname to Allowed Domains (hostname only — no https://, no www, no paths).
  3. Embed the snippet on your site and submit a test enquiry.
⚠️

Most common setup issue: Allowed Domains

If the hostname doesn’t match what the browser is using, submissions will be blocked. See the Troubleshooting guide.

Why heating engineers use Web2Phone

Built for fast responses

WhatsApp alerts get noticed quickly so you can reply between jobs, not hours later.

Email fallback included

If WhatsApp delivery fails, Web2Phone falls back to email automatically.

Spam protection built-in

Allowed domains + rate limiting (and optional reCAPTCHA) help reduce junk submissions.

Works with any website

WordPress, Wix, Webflow, Squarespace, custom HTML — if you have a form, it works.

WhatsApp conversation starts fast

Once you respond, customers can share photos or details you request — useful for triage and booking.

Free plan available

Start with 3 WhatsApp alerts + 25 emails/month. Upgrade only when you need more.

Next step

Respond faster to boiler repair enquiries

Set up Web2Phone and start getting boiler/heating enquiries on WhatsApp with email fallback and dashboard backup. Free plan available — no credit card required.

Free plan: 3 WhatsApp alerts + 25 emails/month