Cookie Policy

Last updated: October 27, 2025

1. Introduction

This Cookie Policy explains how Web2Phone (“we,” “our,” or “us”) uses cookies and similar tracking technologies when you visit our website and use our Service. Read this alongside our Privacy Policy and Terms and Conditions. :contentReference[oaicite:0]{index=0}

2. What Are Cookies?

Cookies are small text files placed on your device that help websites remember your preferences, improve your experience, and provide analytics about site usage. Types include session vs. persistent, and first-party vs. third-party cookies. :contentReference[oaicite:1]{index=1}

3. How We Use Cookies

3.1 Essential Cookies (Strictly Necessary)

Required for the Service to function and cannot be disabled (e.g., authentication, session management, load balancing, and security). Examples: session_id, csrf_token, load_balancer. Typical duration: session or up to 30 days. :contentReference[oaicite:2]{index=2}

3.2 Functional Cookies

Enable enhanced features and preferences (e.g., language, region, theme, form state). Examples: user_preferences, timezone, theme. Up to 12 months. :contentReference[oaicite:3]{index=3}

3.3 Analytics Cookies

Help us understand usage, performance, and issues (e.g., page views, feature adoption). Examples: _ga, _gid, analytics_session. Up to 24 months. :contentReference[oaicite:4]{index=4}

3.4 Marketing Cookies

Used for advertising relevance and campaign measurement (e.g., retargeting). Examples: _fbp, ads_preferences, campaign_source. Up to 12 months. :contentReference[oaicite:5]{index=5}

4. Third-Party Cookies

We may use third-party services that set cookies, including:

• Analytics: Google Analytics; Hotjar (if enabled).
• Payments: Stripe or PayPal (fraud prevention, checkout).
• Communication: WhatsApp Business API; SMTP provider for email.
• Social/Ads: Facebook Pixel; LinkedIn Insight Tag.

See those providers’ own policies for details. :contentReference[oaicite:6]{index=6}

5. Cookie Consent & Management

On your first visit, you can accept all, reject non-essential, or customize preferences via our cookie banner. You can update choices any time in our Cookie Settings.

• Open Cookie Settings
• Or manage cookies via your browser’s privacy controls (Chrome, Firefox, Safari, Edge).
• Opt-out tools: Google Analytics Opt-out; Facebook Ad Preferences. :contentReference[oaicite:7]{index=7}

6. Do Not Track Signals

We currently do not respond to DNT signals; we will review this if standards emerge. :contentReference[oaicite:8]{index=8}

7. Mobile Devices & Apps

If we offer mobile apps, similar technologies may be used; manage tracking in iOS/Android settings. :contentReference[oaicite:9]{index=9}

8. Impact of Disabling Cookies

Some features may not work if cookies are disabled (e.g., staying logged in, retained preferences, correct page rendering, or form submissions). Essential cookies can’t be disabled. :contentReference[oaicite:10]{index=10}

9. Updates to This Cookie Policy

We may update this policy; material changes will be communicated via email, banner, or in-app notice. The “Last updated” date reflects the latest revision. :contentReference[oaicite:11]{index=11}

10. Cookie List

This list is updated periodically; some cookies may vary based on features in use. :contentReference[oaicite:12]{index=12}

11. Contact Us

Questions about cookies? Email privacy@web2phone.com. You can also revisit your preferences via Cookie Settings. :contentReference[oaicite:13]{index=13}

12. Legal Compliance

This policy is intended to comply with UK GDPR and PECR, the ePrivacy Directive, and (as applicable) CCPA for U.S. users. :contentReference[oaicite:14]{index=14}